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Client / Case Background
- UK based telecom consultancy, catering to clients across the Middle East and Africa, focused on cost reduction and revenue driving strategies
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Client Objectives
- The need for a low cost research team to supplement work being done in their European offices
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Research Fusion‘s Solution / Role
- Deployment of a telecom based research team, to work in conjunction with senior research partners
- Created a subscription driven information repository for end clients
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Results / Benefits
- End client satisfaction increased
- Cost saving enable the client to invest in new products and services
- Creation of a new revenue stream for the client through a subscription based service
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