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Client / Case Background
- UK based mergers and acquisition firm specializing in marketing and allied services consulting.
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Client Objectives
- Reduce spiraling research costs and create greater value added initiatives for clients.
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Research Fusion‘s Solution / Role
- Creation of a research team working in partnership with the client
- Development of products to aid in building efficiency into the workflow system
- Creation of online repository of financial information catering to the requirements of their consultants and partners across the globe
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Results / Benefits
- Reduction in client research costs of 30% over the first year and 45% over the next.
- Customer satisfaction index witnessed an increase of 3 points after the implementation of RF solutions
- Client response time reduced by 25%
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